IT Network Administrator
Kai is an IT Network Administrator with Redstone Government Consulting. He works alongside the IT department to provide support in the computer network, servers, workstations and equipment setup. Kai supports the corporate staff by using best practices for helpdesk support, laptop setup, as well as systems and network administration. He utilizes his customer service, troubleshooting and technical skills to be a valuable team player at Redstone GCI.
Kai’s experience includes technical IT support for small to enterprise-sized companies, including smartphone manufacturers. He spent several years providing white-glove support for hospital IT, honing in on his help desk and desktop support skills. Kai is trained in HIPAA compliance, Fraud/Waste/Abuse, and Hazardous Materials. Kai holds certifications in Mimecast – Secure Email Gateway, A+, Network+, and Security+ from CompTIA. Kai is also taking classes for additional industry certifications. His vast experience and training allow Kai to perform his duties successfully.
- BA in Business Communication, UNY University of Buffalo